Who we are
Our website address is: https://customer.paxton.com.
Paxton is committed to the security and the privacy of our clients and protecting the personal information of our customers. This Privacy Policy explains how Paxton collects, uses, and safeguards users’ information, as well as how individuals may access or correct their information.
Paxton Van Lines, Inc. is an independently owned and operated global relocation and logistics service provider. As an owner-agent within the Atlas Van Lines Corporation, some services provided by Paxton Van Lines are provided through Atlas Van Lines, Inc or affiliates within the Atlas World Group family of companies. Paxton Van Lines, Inc. maintains this website to provide shipment tracking visibility to relocating individuals. Paxton is committed to the safeguarding of our customers and prospective customers who entrust us with information about themselves.
This policy describes how we protect your privacy in our handling of personal information we obtain from you via this website or while providing relocation services.
Notice:
Paxton notifies customers, clients, and suppliers of our privacy policies and procedures regularly; this privacy policy is available on https://customer.paxton.com/privacy/.
Information we collect:
The personal information collected on this website may include your name, mailing address, telephone number, e-mail address, or other information about your needs as a customer that identifies you personally. This site does not require credit information or credit card numbers.
While providing services to you or your employee, we may collect additional personal information. The type of information collected depends on the specific services provided. This information may include passport number, driver’s license number, social security number, EIN, etc. Individuals may choose to withhold this personal information. Withholding this information may impact delivery of relocation services.
How we collect and use information:
Paxton, or Atlas World Group, its subsidiaries or their agents, may collect information about you and your dependents from your employer. We may also receive personal information from suppliers who provide services to you or your dependents.
We collect personal information with your consent via this website and/or secure mail/email communication. This information may include your name, mailing address, telephone number, e-mail address, or other information about your needs as a customer that identifies you personally. This site does not require credit information or credit card numbers.
Cookies:
To monitor the effectiveness of our website and improve its usefulness, we may collect certain information from users’ connections including the number of visitors, the times of visits, the types of browsers and operating systems being used, and from which servers the connections originated.
Disclosure to third parties:
Paxton takes our commitment to your privacy seriously. When you provide personal information, be assured we will use it only for the intended purpose. We will not sell, lease, share or redistribute the information we receive from you with anyone outside Paxton, or Atlas World Group, its subsidiaries or their agents, or other third party service providers acting on Paxton’s behalf. We require these suppliers to protect the confidentiality of your personal information and to limit their use of such information to delivery of the requested services. See Terms and Conditions
Paxton may be required to disclose your personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Data Protection:
Paxton follows industry standards for protecting data including Encryption of data, use of Firewalls, Antivirus, and other defense measures. Data is retained per contractual agreements and to meet legal or regulatory requirements.
What data breach procedures we have in place:
Paxton maintains formal data breach procedures.
Choice and Consent:
Using this website or providing personal information for relocation services confirms your consent and agreement to the terms of this privacy policy. If you disagree to the terms of this policy, please do not use this website or provide personal information.
Right of Access & Claims:
You may contact Paxton to review or update information we have collected about you or in the event of any claims or disputes relating to information collected. Please contact privacy@paxton.com with your request.
Use, Retention, Disposal:
Paxton limits the use of personal information to the purposes identified in this privacy notice and for which the individual has provided implicit or explicit consent. Paxton retains personal information for as long as necessary to fulfil the stated purpose or as required by law and thereafter appropriately disposes of said information.
Amendments to Privacy Policy:
The Paxton privacy policy is found on https://customer.paxton.com/privacy/. This privacy policy is subject to review and changed routinely. Your continued use of the site serves as implied consent to the revisions. If you have questions about this privacy policy, please email privacy@paxton.com.
Responsibility:
Information on this website is the property of Paxton Van Lines, Inc. and Atlas World Group and are solely responsible for its content. Paxton Van Lines and Atlas retain exclusive rights to the dissemination and distribution of this information. We reserve the right to add, modify, or remove content at any time. Paxton Van Lines and Atlas are not responsible for the content or privacy practices of other websites to which we provide links.
What rights you have over your data
If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.